What is Viagogo?
Viagogo is an online ticket marketplace where users can buy and sell tickets to events. While Viagogo has a decent Trustpilot score, customer reviews reveal a mixed experience, with some praising the platform's ease of use and others reporting issues with ticket delivery, pricing transparency, and customer service.
Who Is Viagogo Best For?
Based on customer reviews, Viagogo works well for:
- Businesses seeking last-minute access to sold-out events — Viagogo can provide tickets when other sources are unavailable, though at a potentially higher cost.
- Companies needing tickets for client entertainment — Viagogo offers a wide selection of events, but reliability concerns require careful planning.
- Organizations looking for employee rewards or incentives — Viagogo can be used to purchase event tickets as a reward, but potential issues should be considered to avoid disappointment.
Viagogo's pricing is often higher than face value, with additional fees that can significantly increase the overall cost.
Our take: Viagogo can be a useful platform for securing tickets to high-demand events, but its inconsistent customer experiences and pricing concerns make it a risky choice for small businesses. Companies seeking reliable and transparent ticketing solutions should explore alternative options. Small business owners who choose to use Viagogo should proceed with caution, carefully review all terms and conditions, and be prepared for potential issues.
Small business owners can save with 0 active coupon codes or read our full review analysis before making a decision.
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